Hacked computer

Computer Hacked?

If you suspect that your computer has been hijacked or compromised in some way, it is essential to take immediate action to protect your data and privacy. Portage Electronics can fix and protect your computer.

What happens next?

There is a veritable laundry list of items that need to be completed when your computer is hacked. Malware scans, checks for unauthorized access, backup restoration, software updates, password changes, running additional scans, and just to name a few. You can certainly take the journey on your own to remedy the situation, but your best bet might be to seek the help of a computer repair specialist. Call our experts today and we’ll get your computer fixed, protected, and back up and running.

What you should do first

• Disconnect your computer from the internet
• Power off your device

What we do next

 We use an approved and highly reputable antivirus and anti-malware program to perform a full system scan. 

Next, we search for unauthorized access through your computer’s logs and security settings to see if any unauthorized changes have been made or new accounts created.

We’ll restore it from backup if you have recently done so or restore it to a state before the compromise occurred. This will help ensure that the malware or unauthorized changes are removed.

We will update your software to ensure that your operating system, software applications, and antivirus programs are all up to date.

We run additional specialized scans for malware or rootkits.

We will most likely recommend enhanced security measures for you and take steps to improve your computer’s security.

Things you can do to protect yourself from future threats

Don’t ever allow someone you don’t know or trust to take control of your computer!

Having your computer hacked is undoubtedly an event that leaves a person feeling somewhat violated and vulnerable. Reflect on how this might have happened and take steps to avoid similar situations in the future. Our experts at Portage Electronics are here for support, repairs, or any troubleshooting issues that might come up in the future. Please don’t hesitate to reach out’s what we do, and no one is better at it than we are!